Van Campen Liem aspires to continuously improve the quality of the service. If you are not satisfied for any reason, we would like to hear from you. Any suggestions or complaints can be sent to maurits.tausk@vancampenliem.com.
Our office complaints procedure (kantoorklachtenprocedure) referred to in the Netherlands Regulation on the Attorney Profession (Advocaten Verordening) is available on our website. This procedure must be followed in case of complaints that fall within the scope of application of such Regulation.
If a client should feel it necessary to make a formal complaint regarding services provided as belastingadviseur in the Netherlands, such complaint may be referred to the Dutch Association of Tax Advisers (Nederlandse Orde van Belastingadviseurs).
If a client should feel it necessary to make a formal complaint regarding services provided by the (kandidaat-)notaris in the Netherlands, such complaint may be referred to the Royal Dutch Association of Civil Law Notaries (Koninklijke Notariële Beroepsorganisatie).
An independent Ombudsman, created by the board of the Luxembourg Bar Association (Conseil de l’Ordre des avocats du Barreau de Luxembourg), is available to resolve issues arising between our Luxembourg lawyers and their clients. Details about the procedure can be obtained from the Luxembourg Bar Association: 45, Allée Scheffer Boîte Postale 361 L-2013 Luxembourg Tel: +352 46 72 72-1 Fax; +352 22 56 46 info@barreau.lu
